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Customer Care


 SHIPPING


 

 EUROPE

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Usually ships within 2 business days of your order. All jewellery is insured during transit.
Free Shipping for orders above 100€.

WORLDWIDE

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Note that you are responsible for customs fees, import  taxes, and other local charges imposed by your country’s customs office.  Estimate Shipping costs here. 
 

 


RETURNS 


 

 EUROPE

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You can return your package within 14 days and we’ll reimburse you, no questions asked,  but you need to inform us at team@houseoftreasure.eu first! Just make sure your item is in its original condition!

WORLDWIDE

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Sales outside of Europe are final at this time.

For returns covered by the 1 year warranty, contact us at team@houseoftreasure.eu.

 

 


CONTACT

Do you have a question? A return request? A love letter for us? Whatever is on your mind, we are always happy to connect with you!
  

 

PHONE

+40 (0) 771549223

Mon-Fr 10am - 5pm

EMAIL

Customers: team@houseoftreasure.eu

Professionals: alexandra@houseoftreasure.eu

CHAT 

Chat with our team
Mon-Fr 10am - 5pm via Facebook

 

SIZES

Ring Size Guide


PRODUCT CARE


 

 DO

  • Store carefully in adequate boxes to avoid tangling and scratching.
  • Put on jewellery last when dressing.
  • Put jewellery on only after applying makeup.
  • Handle with care and patience.
  • Clean your jewellery using warm water and jewellery polishing cloths.
.

DON'T

  • Wear when doing any type of housework or gardening.
  • Allow contact with abrasive cleaners or chemicals.
  • Put into contact with perfumes, body creams or lotions, hairspray etc.
  • Wear when bathing or swimming.
  • Wear when exercising.
  • Wear in bed.
     

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